Cancellation Policy

Effective Date: June 15, 2026

At GrooDeals.com, we understand that you may need to cancel an order. This Cancellation Policy explains when and how orders can be canceled.

1. Order Cancellation by Customer

Before Shipment

1. Orders can be canceled free of charge before they are shipped.
2. If payment has already been made, a full refund will be processed to the original payment method.

After Shipment

1. Once an order has been shipped, it cannot be canceled directly.
2. Customers may request a return after receiving the product, subject to our Return and Refund Policy.

2. Cancellation by GrooDeals

GrooDeals reserves the right to cancel an order in the following situations:

1. Product is out of stock.
2. Pricing or product information errors.
3. Suspected fraudulent or unauthorized transactions.
4. Incomplete or incorrect customer information.
5. Delivery is not possible to the provided address.

In such cases, customers will be notified, and any payment received will be refunded.

3. Refund for Canceled Orders

1. Approved cancellations before shipment are eligible for a full refund.
2. Refunds are typically processed within 5–10 business days.
3. The refund will be credited to the original payment method used for the purchase.

4. How to Request a Cancellation

To cancel an order, please contact our support team as soon as possible:

Email: support@groodeals.com

Please include:

1. Order Number
2. Customer Name
3. Registered Email Address
4. Reason for Cancellation

5. Policy Changes

GrooDeals reserves the right to update or modify this Cancellation Policy at any time. Changes will be effective immediately upon posting on the website.

Contact Us

Website:

Email: support@groodeals.com

Location: Delhi NCR, India

By placing an order on GrooDeals.com, you agree to this Cancellation Policy.