How can I change my account information?
Log in to your GrooDeals account and update the available profile or account information from your account dashboard.
I forgot my password. What should I do?
Use the Forgot Password option on the login page and follow the instructions to reset your password.
Is my personal information safe?
GrooDeals takes reasonable measures to protect customer and vendor information. Please review the GrooDeals Privacy Policy for details about how information is collected, used, and protected.
Where can I find GrooDeals' policies?
You can find the applicable Terms & Conditions, Privacy Policy, Shipping Policy, Return/Refund Policy, and other policies through the relevant links on the GrooDeals website.
Yes, where permitted by GrooDeals' account and vendor policies, a user may shop as a customer and separately participate as a vendor.
GrooDeals aims to work with legitimate sellers and businesses and expects vendors to provide accurate product information. Customers should review the seller and product information before purchasing.
Products that are unavailable may be marked as out of stock. Availability can change when the seller updates their inventory.
You can contact GrooDeals through the customer support/contact options provided on the website. Please include your order number or relevant account information when contacting support so that the team can assist you more quickly.
Yes. GrooDeals may review vendor applications and approve or reject applications according to its eligibility requirements, policies, product standards, and business requirements.
Any applicable commission, service charges, logistics charges, payment-processing charges, or other fees will be governed by the vendor agreement and applicable GrooDeals policies.
Vendor payments are processed according to GrooDeals' applicable seller settlement terms, after considering factors such as order completion, cancellations, returns, refunds, and applicable fees.
Vendors should process and ship customer orders using the shipping/logistics options supported by GrooDeals. Shipping procedures may vary depending on the seller, product, and logistics service.
When a customer places an order for a vendor's product, the order becomes available to the vendor through the vendor management system. The vendor is responsible for processing the order according to GrooDeals' applicable policies.
Yes. GrooDeals is designed to provide manufacturers and businesses with an opportunity to reach customers directly through its marketplace.
Yes. After vendor approval, sellers can add their products with relevant information such as product name, images, description, price, stock, and other required details.
Depending on your business and applicable requirements, you may need to provide your name, contact information, business details, store information, tax information, bank/payment details, and supporting documents.
Click Become a Vendor / Vendor Registration, create your account, provide your business information, and submit the required details and documents for verification.
GrooDeals provides vendors with an opportunity to reach customers online, showcase their products, increase brand visibility, and grow their business through an e-commerce marketplace.
Manufacturers, brands, wholesalers, businesses, and eligible sellers can apply to become vendors on GrooDeals. Vendor applications may be reviewed before approval.
If your refund request is approved, the refund will be processed according to the applicable refund policy and payment method. Processing time may vary between payment providers.
Return eligibility depends on the product category, seller, and applicable GrooDeals return policy. Please check the product and order details before requesting a return.
No. Shipping charges can vary depending on the product, seller, delivery location, package size, and shipping method.
Delivery time depends on the seller, product, delivery location, and shipping service selected. The estimated delivery date will be shown where available.
Please contact GrooDeals customer support as soon as possible and provide your order details and, where applicable, photographs or other information about the issue. Our team will review the request according to the applicable return and refund policy.
Orders may be cancelled subject to the order status and GrooDeals' cancellation policy. If the order has already been shipped, cancellation may not be possible.
After your order is confirmed and shipped, you can track its status through your GrooDeals account and the order-tracking information provided to you.
Click on the Register / Sign Up option on GrooDeals, enter your required details, and complete the registration process.
Yes. GrooDeals aims to serve customers and businesses across India, subject to product availability and delivery coverage.
You can discover a wide range of products across different categories, including fashion, electronics, home & kitchen, beauty, personal care, lifestyle products, and more.
GrooDeals is an online marketplace designed to connect customers with trusted sellers, manufacturers, brands, and businesses. Our goal is to make quality products available at competitive prices while helping businesses grow their online presence.
english
