Shipping Policy

Effective Date: June 15, 2026

Thank you for shopping with GrooDeals.com. This Shipping Policy explains how we process, ship, and deliver orders placed on our website.

1. Order Processing

1. Orders are processed within 1–3 business days after payment confirmation.
2. Orders placed on weekends or public holidays will be processed on the next business day.
3. Processing times may vary during peak seasons, promotional events, or due to unforeseen circumstances.

2. Shipping Locations

GrooDeals currently ships products across India. Delivery availability may vary depending on the customer's location and courier service coverage.

3. Delivery Time

Estimated delivery times:

1. Metro Cities: 2–5 business days
2. Tier 2 & Tier 3 Cities: 4–8 business days
3. Remote Areas: 5–12 business days

Delivery timelines are estimates and may vary due to weather conditions, courier delays, public holidays, or other factors beyond our control.

4. Shipping Charges

1. Shipping charges, if applicable, will be displayed at checkout before payment.
2. Free shipping may be offered on selected products, promotions, or order values.

5. Order Tracking

Once your order is shipped, you will receive a shipping confirmation email or message containing tracking details, where available.

6. Delivery Attempts

Courier partners may make multiple delivery attempts. If delivery cannot be completed due to incorrect address details or customer unavailability, additional charges may apply.

7. Damaged or Missing Items

If you receive a damaged package or if any item is missing:

1. Contact us within 48 hours of delivery.
2. Provide your order number and supporting photos or videos.
3. Our support team will review and assist with replacement or refund options.

8. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. GrooDeals is not responsible for delays or losses resulting from incorrect or incomplete address details.

9. Delays Beyond Our Control

Delivery schedules may be affected by:

1. Natural disasters
2. Severe weather conditions
3. Government restrictions
4. Transportation disruptions
5. Courier partner delays

GrooDeals shall not be held liable for delays caused by such circumstances.

10. Contact Us

For shipping-related inquiries, please contact us:

Website:

Email: support@groodeals.com

Location: Delhi NCR, India

By placing an order on GrooDeals.com, you agree to the terms outlined in this Shipping Policy.